Salesforce Tech AnalystLocation: Charlotte, NCJob description: 4 - 5+ years’ experience as Salesforce Tech AnalystExperience in working with offshore – onsite modelExperience in Agile Methodology and tools like JiraIdeal candidate will be experienced with both Salesforce Classic and Lightning Platform implementationsHands on configuration of Salesforce Standard FeaturesGood understanding of Salesforce Service CloudExperience in Migration from Classic to Lightning and the underlying bottlenecksDevelop test plans and conducts tests to software to ensure business requirements are metMaintain systems to ensure reliability and performanceWorks with the business development team in translating general design requirements into system specifications in terms of migration from Classic to Lightning experienceGather system requirements through business process reviews, individual reviews, document analysis, collection of specific business scenarios
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