Job Description

Creative Director, Copy

Atlanta, GA, United States(Hybrid)

Job Description

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values ( and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. The OnBrand Creative Agency sits within GABM. We aspire to be the creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond. We are seeking an Creative Director, Copywriter.

As a Creative Director, Copywriter, your work will be held to the highest standards. You're an important member of a high-performance team and we're counting on your best effort on every assignment, every day building a culture of delivering transformative work. The Creative Director will report to the Group Creative Director.

Responsibilities

Day to day responsibilities include, but are not limited to:

• Provide leadership/motivation and convey the vision and values of the agency

• Mentor creative team members, providing clear direction and constructive feedback

• Use strong conceptual skills and bring those concepts to life across a variety of continuously evolving communication channels

• Execute the work to the highest standards and craft

• Comprehend and develop work off of strategic briefs that is consistent with the Amex brand

• Execute across a wide array of channels including online video, websites, banners, social platforms, print, and more

• Lead presentations of creative work to a variety of internal stakeholders and marketing partners

• Bring proactive ideas that solve challenges and grow business

• Develop holistic and famous creative campaigns from start to finish

• Identify new opportunities and future trends

Qualifications

• 7+ years of concepting and copywriting experience within a creative agency environment

• Proven ability to concept new campaign copy in a variety of mediums

• Ability to understand marketing insights and strategies to translate into compelling advertising campaigns that are digital-first

• Ability to combine conceptual creative thinking with high-quality content delivery

• Captivating presentation skills

• Passionate about social media platforms, trends, technology and best practices

• Excellent organizational and communication skills

• A "maker" mentality, be curious and not afraid to try new methods

• Strong conceptual skills

• Curiosity, eager to find new creative opportunities even if they aren’t assigned

• Experience managing/supervising Creative talent

• Industry awarded work preferred

Additional Details:

• Visa Sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

• American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values ( and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site ( .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights ( ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​

Job Info

• Job Identification 26014805

• Job Category Marketing

• Posting Date 10/02/2026, 07:47 PM

• Apply Before 10/17/2026, 03:55 AM

• Job Schedule Full time

• Locations 1331 Spring Street, Atlanta, GA, 30309, US(Hybrid)

• Salary Range $103750 - $174750 annually + bonus + benefits

• Career Area Marketing

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